Privacy Policy

Who we are:

Our website address is: http://therapyforme.co.uk.

Therapy for Me is committed to maintaining the accuracy, confidentiality and security of your personal information. This policy describes the personal information that we collect from or about you, and how we use and to whom we disclose that information.

What Personal Information Do We Collect?

For the purposes of this Privacy Policy, personal information is any information about an identifiable individual, other than the person’s business title or business contact information when used or disclosed for the purpose of business communications. Personal information does not include anonymous or non-personal information.

We collect and maintain different types of personal information (such as: name, home address, telephone and mobile telephone numbers, personal email address, date of birth, marital status, gender) in respect of those individuals who seek to be, are, or were clients including the personal information contained in:

  • Booking appointments/ completing our contact form
  • Adding details to the waiting list
  • Medical reports/letters
  • Training and personal development records
  • Invoicing information
  • Your e-mails or any other communication with us 
  • Your posts on our website blog

As a general rule, personal information is collected directly from you. In most circumstances where the personal information that we collect about you is held by a third party, we will obtain your permission before we seek out this information from such sources (such permission may be given directly by you, or implied from your actions).

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How Do We Use Your Personal Information?

We may use your per­sonal infor­ma­tion to:

  • Enable your use of the ser­vices offered on this website
  • Carry out trans­ac­tions between you and us
  • Send to you mar­ket­ing com­mu­ni­ca­tions relat­ing to our busi­ness which we think may be of inter­est to you only where you have specif­i­cally agreed to this, by email or sim­i­lar technology.

When Do We Disclose Your Personal Information?

Your personal information may be disclosed:

  • As permitted or required by applicable law or regulatory requirements. In such a case, we will not disclose more personal information than is required under the circumstances
  • To comply with valid legal processes such as search warrants, subpoenas or Court orders
  • In order to estab­lish, exer­cise or defend our legal rights (includ­ing pro­vid­ing infor­ma­tion to oth­ers for the pur­poses of fraud pre­ven­tion and reduc­ing credit risk)
  • During emergency situations or where necessary to protect the safety of a person or group of persons
  • Where the personal information is publicly available; or
  • With your consent where such consent is required by law.

Notification and Consent

To the extent that your consent is required, we will assume, unless you advise us otherwise, that you have consented to Therapy for Me collecting, using and disclosing your personal information for the purposes stated above. Where your consent was required for our collection, use or disclosure of your personal information, you may, at any time, subject to legal or contractual restrictions and reasonable notice, withdraw your consent. All communications with respect to such withdrawal or variation of consent should be in writing and addressed to us. Please write to us by using the con­tact details on the website.

How is Your Personal Information Protected?

Therapy for Me endeavours to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question. These safeguards are designed to protect your personal information from loss and unauthorised access, copying, use, modification or disclosure.

Of course, data trans­mis­sion over the inter­net is inher­ently inse­cure, and we can­not guar­an­tee the secu­rity of data sent over the internet.

How Long is Your Personal Information Retained? 

Except as otherwise permitted or required by applicable law or regulatory requirements, Therapy for Me will retain your personal information only for as long as it believes is necessary to fulfil the purposes for which the personal information was collected (including, for the purpose of meeting any legal, accounting or other reporting requirements or obligations). We may, instead of destroying or erasing your personal information, make it anonymous such that it cannot be associated with or tracked back to you. In most cases, your data will be deleted after 6 years.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Updating Your Personal Information

It is important that the information contained in our records is both accurate and current. If your personal information happens to change during the course of your therapy/training, please keep us informed of such changes.

Access to Your Personal Information

You can ask to see the personal information that we hold about you. If you want to review, verify or correct your personal information, please contact us by using the con­tact details on the website. Please note that any such communication will be required in writing.

When requesting access to your personal information, please note that we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide you with the personal information that we hold about you. Pro­vi­sion of such infor­ma­tion may be sub­ject to the pay­ment of a fee.

Your right to access the personal information that we hold about you is not absolute. There are instances where applicable law or regulatory requirements allow or require us to refuse to provide some or all of the personal information that we hold about you. In addition, the personal information may have been destroyed, erased or made anonymous in accordance with our record retention obligations and practices.

If we cannot provide you with access to your personal information, we will try to inform you of the reasons why, subject to any legal or regulatory restrictions.

Any questions you may have regarding the processing of your personal data should be directed to us via e-mail.